Meet Brittany

I'm Brittany and I started Process Workflow Solutions in 2020, after 12+ years of experience in the home service, green, and construction industries. 

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Over the years, as COO of an extremely fast-growing and busy Atlanta tree service, I have experienced my fair share of victories & struggles related to rapid growth.  While I was proud of our success, and the services we provided; I always felt we could do better to improve the enjoyment of our efforts and fulfill a better overall customer and employee experience.  We were endlessly "in the weeds" and just trying to keep up with the day-to-day operations.  I knew there was a problem to solve, but finding the time and mental energy to invest in the solution was the real challenge.  What I have learned is, if it is important to you; you will find the time to make it happen.

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In my 8th year with the company, I began a nightly search of industry-specific software solutions and drew out endless workflow diagrams. I found there are overwhelming options for software out there, and they all promise to fit your unique business needs, however, I found it was truly impossible.  Even if the software is built specifically for your company, your workflows are ever-evolving; and new challenges and room for improvement will always exist in a successful and growing business. Who has time to learn and implement software, that will always have a gap in my needs?  

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This is where I had to get creative, and stumbled across a cloud-based work operating system (Work OS) that is Monday.com .  Discovering this solution, was a turning point in my overall happiness and balance at work.  Finally, software that encouraged and supported flexible workflows, automation, and integrations; a solution that would take all the processes and checklists out of my head, and into a self-sustained and automated environment.  My brain could finally breathe. 

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My success in this experience revealed to me a passion for software implementation, training, and process improvement that I was eager to share with anyone who would listen.  It was clear that I had found what truly excited me, and led me to start my own consulting business.  

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The mission of Workflow Process Solutions is to help businesses across all industries identify and address gaps in their business workflow through the implementation of industry-specific software, automation, and integrations designed and tailored for their company's needs. It is my goal to help small businesses and their owners by creating a lasting impact on the overall satisfaction and enjoyment of their success.